Dialing speed at your fingertips
Vocalcom proven predictive dialler algorithm starts dialling on multiple simultaneous lines to maximise productivity, passing them the next call the moment they are ready.
Answering machine screening
Reach more contacts with automated messaging options for answering machines. Automatically leave custom voice message on answering machines and route inbound return phone calls to the same agent.
Time zone & do not call list
Autotime zone adjustments allowed call time frame and based on the area code of the number you are dialling, to auto-adjust the time frame.
Better yet, 100% Do-Not-Call list Protection.
Level 1 payment solutions to protect against credit card fraud.
Digital video monitoring and call recording
Improve performances and the quality by monitoring and evaluating agent interactions.
List & campaign management
Load, filter, and assign lists and campaigns in advance so that new programs or lists can begin dialling automatically, without supervisor intervention.
Agent occupancy rate
Our predictive dialler software automatically filters out answering machines, busy signals, disconnected calls, and fax machines.
Call-back and appointment setting
Access to sophisticated calling features.
Agents can schedule agent specific or general call backs, for example; managing appointment setting.
General call backs, access our exclusive call engine automatically choose the best time to call back to increase your contact rate.
We’re passionate about our products and would love the opportunity to demonstrate it