We're Here to Help Keep Your Contact Centre Connected

You're in the driver seat, but we're here when you need

Customer Portal2019-03-13T10:01:22+11:00

Looking for Support?

Ready to submit a support request? Whether it’s an incident,

changes to your IVR or a new service request, our support desk

will get us on the job pronto.

  • Log a ticket
  • Submit and track support requests for your
  • Add and view all attachments for existing cases
  • Close and re open cases with one click
  • Request new outbound phone numbers
  • Call recording retrieval
Log a ticket

Quality Connex Knowledge Library

Our knowledge library is packed full of product-specific info written by our very own technical consultants. If you need a quick answer to a simple question, you’ll probably find the answer here.

Go to our Knowledge Network

Urgent Enquiry?

We get it. Sometimes things don’t go to plan and service is disrupted. If you require immediate assistance, please phone our support line and we will have a solution at the ready.


Phone 1300 360 902